Historically the standard response from recalcitrant debtors was “the
cheque is in the post”. It traditionally bought some time as generally suppliers
met this response with a weary resignation.
Times have moved on and the latest mantra is “its set up for next week’s
computer payment run”.
Basically the name of the game is the same, namely to achieve a payment
extension effectively squeezing the supplier’s margin.
Obviously it is a difficult balancing act between keeping the customer
happy and managing your own company’s cash-flow.
Now more than ever it is vital to keep full control of the debtors book.
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