When evaluating the respective role of the supplier/consumer the
focus often accentuates the adversarial nature of the relationship i.e. who is
getting the better of the deal?
However one of the benefits that can be derived from the current
business climate is the value that can be gained by the customer/supplier in
having a mutual understanding of each other roles and obligations.
As increasing numbers of business operate on a just in time
inventory basis it is vital that a good understanding exists between supplier
and consumer.
In as much as a supplier will be prepared to go the extra mile
to ensure that his buyer receives his goods on time and in good order so it
behoves a buyer to ensure that he pays as required and is not abusing the
goodwill of his supplier by delaying payments in order to seek some extra
period of credit.
If both parties work together in a professional and commercial
manner then it will strengthen the relationship and both will benefit from a
renewed confidence in each other and a better based business for the long term.
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