Tuesday, 23 August 2011

Banks - haven't we been here before?


The Global stock markets continue their gyrations and once again it is the Banks under the spotlight.
Many of us find it incomprehensible that despite all the evidence to the contrary the Banks still fill that they can behave with a staggering arrogance towards their Shareholders (in the case of some UK institutions the Tax Payer) and their Customers alike.
The level of incompetence is almost unbelievable. At retail level a visit to the Bank now resembles a trip to a supermarket with piped music and Staff in garish dress walking around with lapel badges with a number on. I asked one Retail Banker what was the significance of the badge with a 10 on it to be told “it’s the mark we are trying for”.
 Who on earth has dreamt up this theme park approach to Banking? I don’t want to become friends with the Bank’s representative extolling me to “have a nice day” I just want good professional service. Not exactly what I received when a leading Bank actually managed to lose important documents which I had taken into a branch last week rather than trust the vagaries of the postal system.
As we are witnessing yet again, the Corporate Bankers are even more incompetent, it’s just that there rewards are more lavish. Is it any wonder we find ourselves once again staring into the abyss when the calibre of these Bankers is so poor. Would you really feel confident sending them out to get you a sandwich?
Far from letting them have access to more money to fritter away we would be better off giving them a payment to go now before they wreak any more damage!

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